Peggy R Fze

Cancellation

A representative didnt call me back! I waited on hold for a long time for a representative. So i agreed for a call back. I called again 30 minutes later. It was the same scenario! Im just going to call my credit card service & deny any charges from them.
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Preferred solution: Full refund

User's recommendation: Don’t subscribe to HSI!

Brenda B Qlr

Duplicate order

Duplicate order, I tried to order 1 order, then received notice my order was not complete so I want back and started all over now it said I've already ordered. I only want 1 order
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Pros:
  • Good medical tips

Preferred solution: I order only

Anonymous
map-marker Cincinnati, Ohio

Please remove my account with Health Science Institute. Thank You

Financially unable to go for any procedures. Why would you ask to write at least 100 symbols...that only made me sure that no longer want anything to do with this company! There are many physicians that can provide us with lots of information about our birth defect, and I don't trust a company that reacts the way you have!! Do not remove any money from my account! Peggy Ernst
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User's recommendation: No longer

Monica J Rxb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Wickliffe, Ohio

Scammers - charged my card - have no idea how they got the information

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The company Health Science Institute, PO Box 913 Frederick, MD 21705 (8**) **0-6317 when I first called them letting them know I did not place any order with them - they said they had no record of me in their files. They gave me another phone # to call - which told me the same thing Called HSI again on January 26th said they would refund my money in 5-7 days.

Called them again on Feb 4th said it takes 5-7 business days - called them again Feb 7th said the return money was processed on the 26th. Called today Feb 8th - now denying that any refund was ever sent to me. I want this company to refund the $37 which they never had a right to take. I have never received any products from this company because I never ordered anything.

Now they are mentioning a charge back given to them for evidence they showed my bank.

I deny this evidence and they knew that when they told me my money would be refunded on Jan 26th. - this is a copy of the report I filed with the BBB - Maryland and CallerCenter.com and I am looking for other sites to report to report these scam artists

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User's recommendation: Even though I denied the charge my bank believed their evidence.

Gary J Twk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My account: 00009043**** name: Gary Jones I do not want to renew my subscription to Health Services Institute. I will not allow any charge to my credit card.

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You sent me an email about renewing my subscription to Health Sciences Institute. I'm not interested in renewing anything.
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Preferred solution: Full refund

Kenneth W Cwl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Duplicate order

Only wanted one order, received a message that I ordered two insiders book of secrets. Please only send one copy of Insiders Book of Secrets Contact me at 603-548-**** kweynot@***.com
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Anonymous
map-marker Dothan, Alabama

Fraud

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Never ordered anything, no idea how they got my information. Called them and they said they had a book delivered?

I didn't order anything from them and I wanted a refund. They claimed it'll be back in five days but I'm still gonna call my bank since people have said this is a reoccurring charge and they're known to be scammers.

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2 comments
Guest

Unfortunately, you have learned a valuable lesson. NEVER EVER NEVER give up your credit card number over the telephone.

EVER. The only way to get your money back is to claim damages to the Federal Trade Commission, and in their own defense, they're going to point to all the fine print. Sorry, you probably couldn't afford what they ripped you off for. The only good defense is SELF-DEFENSE.

DO N O T give your card number voluntarily. EVER. I learned the hard way from somebody claiming he was working his way thru school, those *** ripped me off for $2,000 -- he was working in a boiler room in Michigan which makes probably millions ripping peoples' credit cards off. Believe me, it CAN be worse.

Take your lesson and run. I hope you learned something.

Guest
reply icon Replying to comment of Guest-2157618

Amendment to my earlier statement: depending on which state in which you live, you can force your bank to stop the charges. In my state, the law REQUIRES them to show my signature.

If they cannot/do not, you get all your $$$ back. Hopefully, you live in one of those states.

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Anonymous

Scam???

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Supposed to get a report about 9 meds causing Alhzeimer's Disease. I spent about 10 minutes reading about how great you are and not a list of meds did I see. You mentioned two women you used as examples, but nothing about what meds they were taking. When I click on an article that tells me about meds that could be harming me, I don't need a big long "story" about someone else, I want to know about the meds you are talking about. And not have to wait for a "report" to tell me about more testimonials and *** You are just the kind of people that make "journalists" look like *** and talk a bunch of nonsense. Why don't you get a "real" job and quit trying to take advantage of people. a
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User's recommendation: Don't waste your money

Gary K Vie

Unauthorized charges

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.I got an email offering me a deal for two sports cameras for &;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;29.95 and that they would include a free tactical weapons bag along with a gun magnet. They charge me $59.95 which was an additional $30.00 which must have been the membership fee. I was told the products would arrive within 2 to 3 weeks. I told them it needed to be here in that time frame or sooner because I was only ordering the product to take with me and a buddy who were going on a camping trip. It was suggested that I would have my merchandise by then. The order was placed in February. Now it is May 9 and I still do not have any of the merchandise I ordered and paid for. So after jumping through numerous hoops in order for them to even accept my phone call at customer service. I called customer service to have this issue remedied and instead of them handling it there as they should, They made me send an email with a plethora of information and suggested that I should hear back from someone within 24 to 48 hours with an explanation. If it is required that I have to go beyond this process in order to get a refund for the unexplained $99 charge, I will simply dispute it through my credit card company. It should not be this difficult to remedy a simple or at least I hope just a simple mistake!
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Loss:
$99

Preferred solution: Full refund

User's recommendation: The order was placed in February. Now it is May 9 and I still do not have any of the merchandise I ordered and paid for.

Gail C Hur

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Charges n

My credit card was charged by you but I didn't buy anything. Fix it now or I will have you charged with fraud.
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Loss:
$45

Preferred solution: Full refund

Patricia H Ozp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

They reinstated my membership without my permission.

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I am concerned that by reinstating my membership without my knowledge or consent they may make unauthorized charges on my credit card from prior membership. I cancelled that membership several months but recently received a Thank You letter saying I rejoined them. Any charges are fraudulent.
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Cons:
  • Unsolicited membership

Preferred solution: Full refund

User's recommendation: Do not join as a member.

Anonymous
map-marker Denver, Colorado

I Wish to Cancel My Membership

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I am a Senior Citizen living on a severely limited income. I cannot afford to have my membership automatically renewed. Please cancel my membership. Thank you.
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User's recommendation: Don't sign up

Anonymous
map-marker Denver, Colorado

Want to cancel membership

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I can't afford to continue = especially with no service. I am a senior citizen and my funds are extremely limited.
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User's recommendation: don't join

Anonymous
map-marker Elmwood Park, Illinois

Cost of subscription

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I clicked too quickly on the website. Only wanted the books, not a lifetime subscription, and certainly not all the emails. Just want the balance of my money returned to me. But they haven't done thus far.
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User's recommendation: Beware before agreeing to anything.

Anonymous
map-marker Sandpoint, Idaho

Charged for services not ordered.

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My debit card was charged for services not ordered. I go through this every time I make a payment on my husbands account. I have been fighting this since 2017.
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Helen A Fmk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

UNABLE TO CONTACT BY ALL MEANS

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PHONE AND EMAILS ALL HAVE SAME MSAGE, TRY LATER, TRY WEEKDAY, THEY HAVE TOO MUCH BUSINESS TO ANSWER.. SCAM! THEY CLAIM I AM A MEMBER AND CHARGED MY CREDIT CARD 39.96. 10 (TEN) REQUESTS FOR REFUND HAVE BEEN IGNORED. This is a terrible company and their claims are misleading to say the least, according to leading, genuine medical authorities. They are selling dreams!! I PLAN TO GO TO ATTORNEY GENERAL IN MY STATE MAYBE SOME OTHER UNSUSPECTING PEOPLE CAN BE HELPED BY THIS ACTION!
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Loss:
$40
Cons:
  • Unauthorized credit card charge
  • Having money taken without permission
  • Fraud

Preferred solution: Full refund

User's recommendation: Do not answer any kind of mail from them, do not respond at all. SCAM

About

Summary

The Health Sciences Institute or just HIS is an independent health medical company. Its headquarters is based in Baltimore, Maryland, United States of America. The company is wholly owned by NewMarket Health, LLC. The Health Sciences Institute specializes in underground medicine. It offers a broad range of products designed to promote healthy blood sugar levels, kill pain, improve state of health, and other purposes. Orders are accepted online. The company also provides consulting assistance on alternative medicine doctor search. NorthStar Nutritionals is a supplement partner of The Health Sciences Institute. Customer service is provided by phone and by e-mail during normal business hours.

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